Welcome to Oceana Aura

Refund and Exchange Policy

We aim to make you satisfied with your purchase. This Refund and Exchange Policy outlines the circumstances under which you can request a refund or exchange.

Eligibility for Refund:

• Products must be returned within 2 days of purchase.
• Products must be unused and in original condition.

*How to Request a Refund*

Contact our customer service team at info@oceanaaura.com with your order details and reason for refund. Our team will assess your request.

*Refund Process*

Once approved, refund will be issued to the original payment method. Refund typically takes 10-15 business days to process.

Shipping Policy

Delivery Time:

• Orders are processed within 1-3 business days.
• Delivery times vary depending on your location, typically between 2 and 7 days.

Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect and use your personal information.

Your data is safe with us. We will not share your information with third parties without your consent.